Computing editor Bryan Glick on the issues facing UK IT leaders and the latest in internet and business technology Computing editor Bryan Glick on the issues facing UK IT leaders and the latest in internet and business technology Computing editor Bryan Glick on the issues facing UK IT leaders and the latest in internet and business technology

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Tuesday, 20 May 2008

Business is properly going mobile - at last

Computing is attending SAP's Sapphire conference to meet and talk to the software giant's customers. We are, as always, far more interested in the real-life business experience of IT leaders - our readers - than the detail of the technology itself.

But for once, I found myself genuinely impressed by a product demonstration today.

SAP has worked with BlackBerry maker Research in Motion to integrate its business applications with the BlackBerry user interface and have created a truly seamless connection between the two.

The demo featured the RIM executive who was presenting going into his BlackBerry calendar, finding a meeting with a customer, then at the click of a button bringing up that customer's history from RIM's corporate SAP software.

It is the first time I have seen a real business-focused innovation in the mobile technology world for some time, and an example of the way that business executives will be using their mobile computers - be they BlackBerrys, phones or smartphones - to really keep up with the organisation away from the office.

Email and calendars are the easy and obvious tools for flexible working, but there has been much less progress made by IT vendors in making the mobile properly a part of the core business applications that actually run the company.

SAP and BlackBerry are onto a winning combination - and an example of what will one day be the norm for business.

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Comments

I'm still very sceptical when it comes to mobile technology. Whilst it's all very useful there still doesn't seem to be an essential 'killer app' in the mobile business field. This news does sound impressive, but so have many others before.

You are right to be sceptical Mike - and I agree completely with your comment that nobody has yet really cracked the mobile business market.

What I saw was only a demo - albeit one on a real-life BlackBerry user's device (although it was an executive from RIM) - but it was the first time I have seen a genuinely business-oriented application that fits with both the mobile work patterns of business users and delivers usable access to critical applications.

Whether it proves to be a killer app is, as you say, another matter entirely. But I do think the desire is there from businesses to go mobile if they are shown how.

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